Terms and Conditions

For a bookmaker to operate legally in Pakistan, strict legal requirements must be met. Mostbet is not only an officially registered and licensed online bookmaker but also an organization that strictly adheres to international and national gambling standards. Detailed terms and conditions have been developed on the Mostbet website and mobile application to ensure that users comply with the law and maintain a safe environment. This document contains rules governing the basic procedures, and requirements for players from Pakistan, as well as their rights and obligations.

Mostbet Online Casino in Pakistan is constantly monitoring changes in the betting industry and may periodically review certain clauses of the Terms and Conditions. Users from Pakistan will be notified in advance of any changes via the email provided during registration. However, the online casino strongly recommends that its users regularly check the relevant section on the website to keep up to date with updates and avoid possible misunderstandings.

It is also worth noting that a full review of the Terms and Conditions is mandatory for all users from Pakistan before starting the game. This ensures that the rules are understood and unforeseen situations are avoided. Mostbet Betting Company is not responsible for losses incurred as a result of non-compliance with these terms.

Basic Definitions

To use the official website effectively and comply with Mostbet rules, players from Pakistan need to understand the key terms used in the Terms and Conditions, as well as on the official website:

  • Agreement: the totality of these terms and conditions of the betting company, the privacy policy, and the rules of responsible gambling;
  • Bet: this is an agreement between the user and the company, the outcome of which depends on the outcome of a certain event. The bet is placed by the user after acceptance of the terms and conditions;
  • Outcome: this is the result of a sporting event that was bet on by a player from Pakistan. The outcome determines whether the bet is winning or losing;
  • Login and Password: the data that is created during registration, which allows players to log into their personal accounts;
  • Player (User): a person who has registered an account on the Mostbet Pakistan website or application and uses the services provided. Registration implies full acceptance of the Terms and Conditions;
  • Canceling a bet: a function that cancels a bet. After cancellation, the bet is not calculated and no payment is made. The possibility of canceling a bet depends on its status and the rules of a particular event;
  • Main time: the duration of the sporting event, including the time added by the referee. Extra time, overtime, penalty shootouts, and shootouts are not included in regular time. This is important for determining the outcome of betting on events with an indication of the “main time”.

These definitions are fundamental for understanding the rules of the game and calculating bets in Mostbet Pakistan. Players from Pakistan are also advised to read all the Terms and Conditions carefully before starting the game.

Rules of Responsible Gambling

Mostbet Betting Company adheres to the policy of responsible gaming and takes all necessary measures to create a favorable and fair gaming environment. Users from Pakistan are prohibited from using the platform’s services if they develop or have been diagnosed with gambling addiction. Players should undergo the necessary treatment or contact the company’s support service to get advice on how to get rid of gambling addiction.

In addition, in case of doubts about gambling problems, users are advised to choose a self-exclusion tool for an indefinite period. The Company reserves the right to refuse account activation if it suspects gambling problems, and may also extend the period of self-exclusion if there are appropriate signs. If players from Pakistan need help, the company recommends contacting specialized institutions for the treatment of gambling addiction.

Bets: Acceptance Procedure, Results, and Payments

Mostbet online casino specializes in betting on sports events. However, in order to avoid misunderstandings, players from Pakistan need to clearly understand the rules for calculating bets and actions in various situations. The basic rules will be presented below:

  1. Data source: all bets are calculated solely on the basis of data received from the results center. This guarantees the objectivity and accuracy of calculations;
  2. Checking the winnings: after receiving the winnings, each player from Pakistan is required to independently verify the correctness of the calculation. In case of discrepancies, you must immediately contact customer support within 10 business days. A missed deadline may result in cancellation of the claim;
  3. Winning conditions: the bet is considered a winning one only if all the specified outcomes are correctly predicted. Even one wrong prediction makes a losing bet;
  4. Fraud and insider information: if an online casino discovers fraud or the use of insider information by a player from Pakistan, Mostbet reserves the right to cancel the winnings and block the player’s account;
  5. Coefficient error: in case of an error in the coefficients specified by the company, all relevant bets will be recalculated using the correct coefficients;
  6. Registration and verification: bets are accepted only from registered players who have completed the full verification procedure for their gaming account;
  7. Bet limit: the maximum bet amount is limited by the player’s current account balance;
  8. Betting acceptance time: bets are accepted before the start of the event, except for real-time betting;
  9. Incorrect result: if Mostbet publishes an incorrect result of the event, the bets will be recalculated based on the data confirmed by official television broadcasts;
  10. Date and Time verification: a player from Pakistan is responsible for independently verifying the date and time of the start of the event using independent sources of information.

It is also worth noting that in case of any problems or questions regarding the operation of the Mostbet online casino, users from Pakistan can contact customer support on the official website or in the casino’s mobile application.

Creating an Account: Requirements

Before starting to place sports betting and access Mostbet’s features, every user from Pakistan must complete the registration and verification process for their gaming account. However, before this procedure, individuals must ensure that they meet certain requirements that will be presented far away:

  1. The user must be over 18 years of age, as required by Pakistani law;
  2. Residents of the following countries are prohibited from creating an account: USA, Canada, UK, Spain, Latvia, Lithuania, Albania, Switzerland, Italy, Netherlands, Jamaica, North Korea, Malta, and Panama.

Registration

After completing the requirements of the Mostbet online casino, players from Pakistan can start registering via the official website or mobile application. For successful registration and to avoid problems, future users need to follow these rules:

  • Registration methods: the Mostbet platform offers two main registration methods: quick registration (in one click) and registration by email. The choice of method depends on the preference of the player from Pakistan;
  • Registration by email: when registering by email, it is necessary to fill in all fields of the registration form with accurate and reliable information. Entering false information may lead to account blocking;
  • Verification: to verify the identity of the player from Pakistan and prevent fraud, Mostbet will request documents confirming the user’s identity. The support staff will contact the player if necessary. Timely submission of documents will speed up the verification process;
  • One profile per player: each user from Pakistan can have only one account on the Mostbet platform. The creation of multiple accounts (multi-accounting) is strictly prohibited and will lead to the blocking of all related accounts;
  • Account security: users are solely responsible for the security of their credentials (login and password). Users should keep them in a safe place and not share them with anyone, as well as avoid using weak passwords and change them regularly to increase security.

Prohibited Actions

After completing registration and going through the verification process of the gaming account, users from Pakistan will be able to start placing their bets on the online platform Mostbet. However, users are strictly prohibited from doing the following:

  • Illegal financial activity: the use of the platform for money laundering, fraud, or terrorist financing is strictly prohibited. Any such actions will be prosecuted;
  • Fraud and collusion: any conspiracy to defraud a betting company, gain an unfair advantage, or manipulate the results of events is also prohibited;
  • Unacceptable behavior: it is forbidden to insult other players or employees of Mostbet Pakistan. It is necessary to show respect to all members of the community;
  • Malware: it is forbidden to use malware or any other actions aimed at disrupting the operation of the official website or the Mostbet application;
  • Use of stolen means of payment: transactions made using stolen or illegally obtained means of payment are strictly prohibited;
  • Copyright Infringement: it is prohibited to copy or distribute Mostbet’s intellectual property for commercial purposes without permission.

Violation of any of these rules may result in the temporary or permanent blocking of a user’s account from Pakistan. In particularly serious cases, Mostbet reserves the right to contact law enforcement agencies. The platform encourages all users to follow the rules and maintain a safe and fair gaming environment.

Disputes and Complaints

Mostbet Online Casino offers its Pakistani users a 24-hour customer support service staffed by highly qualified managers with the necessary skills to solve various issues and problems. Players can contact the support service for help, for example, regarding rights violations, claims regarding match results, as well as problems with certain procedures.

In case of such problems or questions, users from Pakistan should contact the support staff by email. The staff will review the complaint and provide a response within 14 days. In some cases, users from Pakistan may be asked to provide evidence to support their claims. If further investigation is required, it may take up to 30 days for a decision to be made at the player’s request.